Bonuses and Loyalty Programs

Casino Mate appeared on the online gambling market in 2011 as part of the cooperation project “Vegas Partner Lounge”. The company is registered in the Maltese jurisdiction and licensed by the MGA. The mission of online Casino Mate is the provision of conditions for fair and decent play.

The platform has successfully passed the independent audit of eCOGRA and earned trust as a safe and transparent gambling operator. You can check the return to player (RTP) rates via the statistics, available to the players 24/7.

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Casino Mate provides access to a wide range of gambling games, including:

  • Classic slots;
  • Videoslots;
  • Roulette;
  • Blackjack;
  • Table games with live dealers;
  • Virtual sports;
  • Jackpot;
  • etc.

The user has access to all games and the help of the support service, which is available by e-mail or phone 24/7 for free. Below you can find a detailed review of the gambling platform.

Bonuses at Casino Mate: pros and cons

The platform offers a generous bonus program. The users of Casino Mate can benefit from the following programs:

  • Welcome bonus $1400 + free spins;
  • Surging bonus booster;
  • The Weekender;
  • The Perfect Match.

You can also participate in an online tournament and become one of the TOP-350 players, awarded at the end of the tournament.

The main advantage of the casino Mate bonus program is that the platform offers a wide range of deposit bonuses. For example, to receive a generous welcome bonus, you just need to deposit $20 into your account. Unfortunately, the amount you can with no deposit bonus is limited to $200.

Deposit bonuses: types, features, and rules for receiving and wagering

As in the previous year (2020), in 2021, Casino Mate offers several deposit bonuses. To receive them, you must fulfill the conditions of a specific bonus program. The bonus lines are described in more detail below.

Welcome bonus from Casino Mate

You will receive a bonus of $1400+80 free spins from “ZERO WAGER” on Second Strike, in which your first four deposits will match. 20 extra free spins from “ZERO WAGER” will be added to each of them.

The bonus is provided for the first 4 deposits under the following conditions:

  • 1: 100%- up to $200 + 20 free spins from “ZERO WAGER”;
  • 2: 50%- up to $300 + 20 free spins from “ZERO WAGER”;
  • 3: 50%- up to $400 + 20 free spins from “ZERO WAGER”;
  • 4: 50%- up to $500 + 20 free spins from “ZERO WAGER”.

These free spins will be automatically credited to your account after choosing a bonus and making a deposit. The minimum deposit for receiving the Welcome Bonus is $20. The amount you can win with the welcome bonus is limited to $5000. Welcome Bonus must be wagered before the first cash out, otherwise, it may be canceled.

NOTE: Each player can claim the welcome bonus only once within 7 days from the date of registration. The registration of different accounts by the same player is not encouraged.

Surging bonus booster

This bonus booster is designed to increase your win at the casino. The conditions of the program are as follows:

  • +25% to the deposit from $20;
  • +50% to the deposit from $150;

The maximum bonus amount is $500. To request a bonus, you must enter the correct code.

Bonus “The Weekender”

This is a special offer for the players who prefer to play on weekends. According to the terms of the program, there are 4 bonus offers:

  • Up to 40% of the bonus match;
  • 40 Dragon Perls Spins ($0.25 each)
  • 30% of the bonus match + 20 Spinions Spins ($0.10 each)
  • 20 Sun of Egypt 2 Spins ($1 each)

The minimum deposit for the first three offers is $20, and for the fourth one- $50. The size of the bonus is limited to $500. To request this bonus, you must enter the correct casino Mate bonus codes.

NOTE: The free spins for all bonus programs are valid for 48 hours. If you haven’t taken advantage of this offer during this time, the bonus spins will automatically expire.

Bonus “The Perfect Match”

The offer implies a 35% bonus on the bets limited to $70. To request it, you must enter the correct code.

Bonus “Money Days”

When you enter the casino on Monday, you get a 40% deposit bonus with a $20 limit on the bonus. To request it, you must enter the correct code.

Rules of bonus awarding at Casino Mate (2021)

The rules of Casino Mate provide the following conditions for the players in terms of the awarding and use of bonuses:

  • The bonus account cannot be cashed out; however, it can be used to place bets;
  • Cashing out of the player’s main account is possible only in case of full wagering of bonuses and the presence of 100+ real bets from the moment of account registration;
  • Any bet is first debited from the bonus account, and then from the main one;
  • Winnings on a bet placed from the bonus account are credited to the bonus account;
  • Promo bonuses require 40x play-through;
  • Match bonus of 100% or more (as well as the welcome bonus) require 50x play-through;
  • CAsino Mate no deposit bonus as well as other bonuses are valid for 30 days;
  • Such functions as Gamble and Double (in slots and video poker respectively) are not taken into account when wagering bonuses;
  • If the player doesn’t meet the wagering requirements, the platform reserves the right to cancel the bonus provided within 30 days;
  • Only one bonus can be credited to one account.

According to the official website, the wagering requirements for promo bonuses may vary. A number of games provide the following bonuses in the category “up to 100%”:

  • Slots - 100%;
  • Classic slots - 75%;
  • Table poker, roulette, craps, baccarat, Sicbo and Casino War - 8% of the bet amount;
  • Video poker and blackjack - 2% of the bet amount.

NOTE: Scratch card bets are final upon issue or purchase of the scratch card.

Are there special bonuses for mobile players?

There are no special bonuses for mobile players. Although there is no mobile app for iOS/Android that could be downloaded to your phone or tablet, the users will appreciate the quality of the platform's web interface.Find out more about the mobile version Casino Mate on other pages.

No deposit (free) bonuses

To apply for no deposit bonuses, the user must make at least one purchase or register his/her credit card on the casino website and login Casino-Mate. The maximum amount you can win with no deposit bonuses is $200. If you win a larger amount, you should withdraw the excess before making a new deposit. Meanwhile, the minimum initial should be 50 times higher than the bonus amount and minimum cash deposit. You can also use casino Mate mobile for free spins and hidden free spins, if you gamble through any mobile gadget.

LAN party

LAN party allows the players to win a fixed prize with a minimum bet of €0.50. The following slots take part in the promotion:

  • Book of gold: Classic
  • Book of gold: Multichance
  • Buffalo Power: Hold and Win
  • Burning wings: classic 5 lines
  • Diamond Wings: Hold and Win
  • Divine Dragon: Hold and Win
  • Legend of Cleopatra Megaways
  • Wolf Power: Hold and Win

Every €1 won is equivalent to 10 points on the leaderboard. A prize pool of €60.000 is shared between TOP-350 participants in the program:

  • 1 place - €10.000
  • 2 place - €5.000
  • 3 place - €3.000
  • 4 place - €1.500
  • 5 place - €1.000
  • 6 place - €900
  • 7 place - €800
  • 8 place - €700
  • 9 place - €600
  • 10 place - €500
  • 11-25 places - €400
  • 26-50 places - €200
  • 51-100 places - €150
  • 101-200 places - €100
  • 201-350 places - €50.

Benefits of loyalty programs

The main benefits of this platform, available to the official members of Club Mate, are as follows:

  • Exclusive bonuses and loyalty programs;
  • High withdrawal limits;
  • Fast transaction processing;
  • Special VIP hosting for safe play and reliable operation;
  • One-time bonus to stimulate the gaming process;
  • Gifts and other pleasant surprises for the regular players.

NOTE: Participation in the loyalty program increases withdrawal limits and provides additional opportunities for a successful game.

How to appeal a “receipt/non-receipt” of the bonus at the casino

To appeal a receipt/non-receipt of the bonus at Casino Mate, you should contact support. You can do this by email, phone, or chat. Describe your situation and the subject of the complaint to the representative of the support system. Practice shows that the support service promptly responds to the user requests and (in most cases) resolves disputes fairly.

NOTE: The function of receiving deposit and no-deposit bonuses is not available to the residents of a number of countries (the full list is given on the official website of the casino), unless otherwise noted.

The platform warns the players about the inadmissibility of abusing the bonus offers. Casino Mate reserves the right to:

  • withdraw any bonus;
  • cancel specific policies;
  • block the user account.

The casino has the right not to refund any amounts (except for the initial deposit) to the user’s account given the costs incurred by the platform.

Deposits and withdrawals

Casino Mate offers the following deposit methods:

  • Credit cards (VISA/Mastercard);
  • Wallets (Neteller, Instadebit, ecoPayz and Interac Online);
  • Prepaid cards and vouchers (Neosurf, CashLib, and CashCode).

To withdraw the funds from your account, you can use a bank transfer, Neteller, Instadebit, or ecoPayz. The withdrawal amount is limited to $10.000 per week.

Conclusions

Casino Mate is a platform that provides many opportunities to improve the efficiency of the gameplay. Since 2011 (when the project was launched), the platform has turned into a full-fledged online casino with an unprecedented number of products and a well-developed loyalty program. There is no doubt that (given the growing interest in online gambling) the trend towards an increase in the range of gaming products and disciplines will continue in the near future.

Casino Mate offers 650+ different games:

  • Table games: 70+ games;
  • Video poker: 40+ games;
  • Slots: 500+ games;
  • Jackpots: 40+ games.

To date, the function of a casino with live dealers is unavailable, which makes this platform a bit less attractive. However, this shortcoming is fully offset by the generous loyalty program.

Resume bonuses and Promotions at Casino-Mate

This is where Casino-mate will wow players with generous offers, special promotions, and a variety of deals to get extra bucks to the balance. On the one hand, it will help beginners to pick up some skills during the risk-free gaming session with a reloaded balance at zero cost. On the other hand, regular promotions let players feel the website really takes care of their gaming experience. This fact will make you feel pleased.

Unlike the majority of other websites with a focus on welcoming and no depost bonuses only to attract new clients, Casino-mate boasts a diverse bonus portfolio with a variety of options for players of any level of background. Here you may count on free spins and cash, daily deposit matches, VIP loyalty programs for returning customers, and many other options.

$1,400 + 80 Free Spins in a Welcome Bonus

All new plays will have equal chances to get up to $1,400 cash to their balance. All they need is to make 4 deposits featuring from a 100% to 50% match. Apart from free cash, players may also take advantage of 80 free spins that can be used on particular slot machines. So, we recommend reading wagering requirements first.

The first deposit comes with a 100% match letting you get up to $200. Deposits from 2 to 4 offer a 50% match with the maximum reward of $300, $400, and $500 for each deposit respectively. Once again, keep an eye on wagering requirements as here they can be pretty tough.

Club-Mate VIP Program

A special loyalty program was designed for “Very Important Players”. You may also become a VIP and benefit from exclusive promotions, superior customer support, improved banking options, larger and faster withdrawals, etc. All you need is to play softly as possible to earn special rewards and points. With each new gaming session, your VIP status increases. It helps to unlock additional perks and benefits.

Daily Promotions

If that is not enough, players will be able to choose from a bunch of extra promotions. They include:

  1. Hidden Spins Sundays – grab your chance to win some of the 5,000 free spins available each Sunday. The maximum win is $200. Not that big, but still worth trying taking into account the fact that those are free money to win.
  2. Monyedays – the promotion takes place every Monday and lets users get up to 40% on the deposit match. The maximum sum you may get is $200.
  3. The Perfect Match – it is another daily promotion with opportunities to reload balance with a 35% match bit, not more than $70.

Additional promotions include the Weekender, Surging Bonus Booster, and some others.