Login, registration, personal account

If you love gambling, then registering on the Casino Mate platform is what you need. The registration procedure takes no more than 2-3 minutes and opens up unique opportunities to earn money on the best slot machines and tables in Europe, Asia, America, and Australia. After registration, you will only need to log in to your account, top it up, and you can start playing.

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We suggest you read the detailed instructions on such issues as:

  • Registration
  • Authorization;
  • Banking;
  • Personal account.

Casino Mate is open to users from Australia, New Zealand, and Papua New Guinea, and other countries permitted by the Casino Policy.

Creating an account: step-by-step instructions

If you want to register a new user on Casino Mate, then:

  1. Go to the casino website;
  2. Click the "SIGN UP" button”;
  3. Enter the data in the questionnaire;
  4. Set your password;
  5. Add a phone number;
  6. Click on the Casino Mate "SIGN UP" button.

This algorithm for registering a new client in Casino Mate is relevant for stationary and mobile devices.

NB! When withdrawing funds be sure to provide proof of identity, which must be the same as the registered data.

Login to your account: first acquaintance

After registering, you can freely enter the game cabinet with the username and password specified during registration. If you need to log in, then:

  1. Open casino-mate.com;
  2. Click the "LOGIN" button”;
  3. Enter your login details;
  4. Click the "LOGIN" button.

You have just entered your profile. You can set it up, make your first deposit and get a welcome bonus.

Managing your account

After logging in with your username and password, you will have access to manage your profile. You can view or update your profile information. The following data are presented here:

  • Email;
  • Address;
  • Nickname;
  • Full name;
  • Gender;
  • Tincture of subscriptions.

If you want to receive an official newsletter or restrict yourself from it, you can make the appropriate changes in your profile settings.

At any convenient time, you can check the balance: how much money you have for withdrawal, which bonuses are available, the amount of your deposit, etc.

Topping up your account

If you want to start playing at Casino Mate for real money, you must make the first deposit in a convenient currency. You can view all the information about the status of the main and bonus accounts in the ”Balance" menu.

A registered player has access to any transaction made on the Casino Mate platform. Each transaction has a unique identifier. The date, type, and status of the transaction (pending/completed) are also available in the player's dashboard.

Bonuses

The list of all bonuses Casino Mate contains more than 10 types of bonuses. As a new player, you have a perfect opportunity to load your balance with up to $1,400 of free cash. The welcoming package also includes 80 free spins. A beginner will hardly think of a better chance to try out the gambling strategy without the risk of losing your own capital. You can also use no deposit bonuses to help increase your chances of winning and improve the quality of your game.

Each registered player can participate in any active bonus program if they meet the requirements for participation. The funds earned in the game with bonus money are credited to the bonus account. The priority bet is debited from the bonus account.

NB!: The minimum deposit for bonuses and free spins is $ 10 and $ 20, respectively.

Proof of identity

The platform adheres to the KYC philosophy, so proof of identity is the unchanging security standard of Casino Mate. To confirm your identity:

  1. Log in to your account;
  2. Select the “ACCOUNT " menu”;
  3. Activate the verification process;
  4. Upload the requested documents;
  5. Enter your credit card details.

Now, you can enjoy all the features of Casino Mate without restrictions.

Restrictions

Before deciding to register on the Casino Mate platform, the user must be ready to confirm that they are 18 years old at the time of registration. The Australian casino takes a severe approach to compliance with industry standards and laws. The accounts of players under the age of 18 will be automatically frozen or close.

Withdrawal of funds

You can withdraw funds winning in Casino Mate to your account wallet. The platform offers about 10 payment system options for making a cash-out:

  • VISA/Mastercard credit cards;
  • Neteller, Instadebit, ecoPayz, Interac Online wallets;
  • Neosurf, CashLib, and CashCode prepaid cards and vouchers.

Withdrawals are made instantly. If there is a delay in withdrawing funds, you can contact the support service for help.

NB!: Withdrawal of funds via International Wire Transfer is possible for amounts starting from 100 euros. The customer's bank may charge an additional transaction fee.

FAQ

Click on the Casino Mate login button, and you will see the drop-down menu "Forgot password?". Follow the instructions, and you will quickly recover your lost password, having access to the e-mail specified during registration.

All slots are available in demo mode. It does not require account registration, but you will not be able to place bets on real money, as well as receive bonuses for current bonus programs.

If you want to change the e-mail address previously specified during registration to a new one, send an e-mail with a corresponding request to the support service e-mail. The Casino Mate team will guide you through the simplified e-mail change procedure.

According to the rules of the casino, one player can have no more than one gaming account. It is done to avoid financial fraud with bonuses and other risks.

A registered and verified user can play any game presented on the platform without restrictions. Use the convenient search or choose games by category.