Payments: Deposit and Withdraw

If you have read the rules of Casino Mate, studied the features of bonus programs, and registered, then you are only one step away from the game - making your first deposit. How can I top up my gaming account? What are deposit methods available? What currency is the balance calculated in? You will learn it below.

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Minimum deposit amount 20 EUR/CAD/USD/AUD/NZD
Minimum withdrawal 100 EUR/CAD/USD/AUD/NZD
Supported currencies Australian Dollar, US Dollar, Euro, New Zealand Dollar, Norwegian Krone, Russian Ruble, British Pound, Swedish Krona, Swiss Franc
Deposit methods VISA/Mastercard, Neteller, Instadebit, ecoPayz and Interac Online, Neosurf, CashLib, and CashCode
Withdrawal methods EcoPayz, Entropay, INSTADEBIT, MasterCard, Neteller, Skrill, Visa, WebMoney, Bank Transfer, voucher
Withdrawal verification yes
Withdrawal amount hold yes
Withdrawal speed limit on the amount: 10000 EUR/AUD/NZD/USD
- waiting time for withdrawal: 0-24 hours
- e-wallets: 0-24 hours
- bank cards: 3-5 days
- bank accounts: 4-7 days
- weekend payout: yes

Deposit methodsMate-Casino

To get bonuses at The best Australian online casino Casino-Materegistered users a rich selection of safe and profitable ways to top up their accounts. There are the deposit options available to date:

Credit cards

The easiest and safest way to top up your gaming balance is by bank transfer using a Visa and Mastercard card.


An alternative way to deposit funds to the Casino Mate balance can be e-wallets. Currently, the platform accepts:

  • Neteller,
  • Instadebit,
  • Interac Online
  • ecoPayz.

The list of available terminals is constantly expanding. These deposit methods are especially relevant for those customers who care about complete anonymity.

Prepaid cards and vouchers

Neosurf, CashCode, and CashLib prepaid cards and vouchers can also be used to top up your gaming account on the platform. Funds are credited according to the terms of a particular payout instrument. The platform does not charge any commission for depositing funds, although third-party payment systems reserve the right to charge you an additional fee.

NB!: the deposit procedure is the same for the web version and the platform’s mobile version.

Withdrawal of funds Casino Mate

It is no secret that the player is not so much interested in replenishing the game account as in the mechanism for withdrawing winnings. To date, there are 2 options for Casino Mate banking:

  • a bank card (wire);
  • an electronic wallet;
    • EcoPayz;
    • InstaDenit;
    • Neteller.

Each withdrawal method is carefully monitored in accordance with the platform's policy. Therefore, the withdrawal of funds may take some time. In rare cases, the cache-out may be delayed for 3-5 days.

NB!: the client must complete the verification procedure to withdraw funds from the game account. You can do this in the user account.

Withdrawal restrictions

At the moment, there are the following withdrawal restrictions:

  • Minimum withdrawal: 100 EUR / CAD/NZD;
  • Weekly withdrawal limit: 10,000 EUR / CAD/NZD.

NB!: the speed of the transaction depends on the specifics of each payment system.

Confirmation of a casino account for withdrawal

To order Casino Mate payments of winnings, verification is required, that is, documentary confirmation of personal and payment data. Verification helps the casino to increase protection against multi-accounts. You can provide the casino with the necessary documents in advance, even before making a deposit, then you will get rid of possible problems with the withdrawal of won funds in the future.

NB!:Identity is verified by sending a scan of your passport or driver's license.Scan or photo of the document confirming the place of residence

The document confirming the place of residence can be: a payment receipt, an apartment bill, an invoice for payment for the telephone or the Internet, or another official document on which your name and surname are indicated, as well as your address. The document should not be older than 3 months.

Scan or photo of payment cards

If you use a credit card for deposits and withdrawals of won funds, you need to provide a scan or a high-quality photo of the card from both sides. The cvv2 code can be painted over.

If you use payment systems to replenish your casino account, you may be asked to provide a screenshot of the payment system page, where your data should be visible: name and surname, account number and (or) email address.


Casino Mate takes a responsible approach to financial security issues. Each player of the platform is verified according to KYC standards in order to exclude the possibility of unauthorized access to data and illegal activities. The verification ensures the safety of users' funds and provides a high guarantee that the account will not be used for unlawful actions.

The casino takes a responsible approach to the privacy of personal data. The servers are well protected, which minimizes the chances of compromising registered players’ banking type and personal data. Advanced encryption technologies provide a high level of security for every visitor to the official casino website

The casino strictly adheres to the international standards of the gambling industry. One of the tasks of the user verification procedure is to protect underage users from gambling products. Therefore, the casino reserves the right to verify the user’s age of majority furtherwhen registering in the casino.

Technical Support

The support service works perfectly on the platform, as every registered user can see. If you have any questions or problems related to the deposit replenishment or withdrawal, each player can freely contact the support via the available channels: e-mail, chat, phone. Contacting the support service in some cases can speed up verification.

Summary of payment methods

Method Deposit Time Withdrawal Time Withdrawal Minimum
Visa Instant 3-5 working days $20
Visa Electron
Neteller Instant
EntroPay 3-5 working days

Money FAQ

There are frequently asked questions by customers that relate to the implementation of transactions and the operation of the casino in general.

How do I make a deposit?

If you are a registered user, you can make a deposit as follows:

  1. Go to the casino website at;
  2. Log in to your account with your username and password;
  3. Enter the "Balance" menu”;
  4. Click on the "Make a deposit" button”;
  5. Enter the correct amount;
  6. Choose a suitable payment system;
  7. Confirm the transaction.

After a short time (usually up to 2-3 minutes), you will see that your balance has been updated to the previously sent amount.

What is the fastest way to top up your account?

Practice shows that transfers using bank cards are the fastest and safest way to top up the balance of an online casino. However, if you are more comfortable using other methods, you are free to use them. At the same time, the final time of transaction confirmation depends on the operation of each payment system.

How secure are payments on the site and in the app?

Platform provides you with highly safe and proven methods of conducting financial transactions. Each operator guarantees a high level of security of data. Each client can consider any transactions on the platform as secure and conditionally anonymous. The same applies to transactions made in the Casino Mate mobile app.

What currency can I top up my account with?

Today, the platform allows you to open internal accounts in one of three currencies - EUR, CAD, and NZD. At the same time, the payment systems available on the site make it possible to make payings in almost any currency with subsequent conversion to one of the available currencies.

What should I pay attention to when paying?

After you have selected the deposit method, it is essential to enter the installment details correctly so that there are no problems with crediting funds. In addition, it is recommended to double-check the entered amount before confirming the payment.